SHIPPING & DELIVERY
Packaging
Our items are shipped in gift boxes to protect them during transit. Items in the same order will get packaged together in a gift box to avoid waste. If you like them individually packaged, please leave us a message when you check out.
Processing Time
Orders are processed within 1-2 business days after you placed the order. Wholesale order processing time might be different depending on volume. Please contact info@tokkiboutique.com.
Shipping Rate & Time
All shipment is tracked and insured, with the exception of "Rest of the world Flat Rate $15" service.
Canada Estimated Delivery Time**
Free shipping over $75* 4-8 Business days
Flat rate $13 CAD 4-8 Business days
Express shipping $23 CAD 2-3 Business days
USA
Free shipping over $75* 4-8 Business days
Flat rate $6 CAD 4-8 Business days
Express shipping $30 CAD 2-3 Business days
Rest of the World
Flat rate $15 CAD 15-45 Business days
Express shipping $45 CAD 4-7 Business days
We only ship to selected countries at this time. If you can’t place an order for your country, please contact info@tokkiboutique.com for further assistance.
*To qualify for free shipping, your order must be $75 CAD or more after discounts and promotions are applied.
** Due to COVID-19 most postal service have suspended all guarantee delivery time. All delivery time is estimated and there would be postal service delays outside of Tokki Boutique’s control
Tax, Custom & Duties
Canada: All orders will be subject to sales tax according to your province on the shipping address. There will no additional custom or duties upon delivery.
USA: There is no additional tax, custom or duties upon delivery
Everywhere else: Customers are responsible for all fees, taxes, and duties/custom charges associated with shipping to their respective countries.
Tokki Boutique is not liable for:
- Any stolen, lost, or damaged packages
- Packages return due to incorrect or incomplete address
- Postal service delays
Customers will cover for any additional fee if reshipping is required.